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Animation:Master

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  • Hash Fellow
Posted

I bought a new subscription today, but the confirmation email provides a faulty address to get the installer...

notice the extra https://

image.png

Posted
6 minutes ago, robcat2075 said:

I bought a new subscription today, but the confirmation email provides a faulty address to get the installer...

notice the extra https://

 

It's fixed !

  • Hash Fellow
Posted

I think that email also needs a clearer message about what that link is for and how they can find the installer since that address doesn't actually take them to a download.

Posted
1 minute ago, robcat2075 said:

I think that email also needs a clearer message about what that link is for and how they can find the installer since that address doesn't actually take them to a download.

I saw that, it's on the list. I think I'm going to be sent to the FAQ. but it's been that bad for a long time so one thing at a time. 

  • Hash Fellow
Posted

Since the latest installer is always at the same URL, perhaps the email could read

Quote

 

Download your installer from:

for Windows 64 bit: https://www.animationmaster.com/ftp/pub/updates/windows/AM_64BIT.exe

for Windows 32 bit: https://www.animationmaster.com/ftp/pub/updates/windows/AM_32BIT.exe

Save the installer to your hard drive, run it, then have your serial key ready to enter when you run Animation:Master for the first time.

If you are renewing a subscription, delete the old master0.lic file from the program folder before you run Animation:Master again.

 

 

Posted

I know this will not make since to everyone but I have spent hours of reading & google'n and testing I have moved forward!

 

I have been working on this error, for moving things that at this time will not work on our new host to my server.

The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.

 

It ends up it's fixed by this small line of code

snireqhost.jpg

Now I can keep my stuff on my server and Animation:Master on it's own server. This is a big deal because I use my server for testing and random stuff that can make Animation:Master unstable now Animation:Master will only have to come down on full server restart, not because I had been drinking and thinking to myself I need to try this!

 

Posted

Another big step forward!

I have some local stuff to work on but, I really did more forward. I now have 2 servers and 1 data server working together. 

Now I can start moving things that are not able to move to the new server with out hours of work to update, convert, and test 

Posted

Ok last post of probably this weekend,

I have my local problems figured out! Next weekend I will work on reports slow loading as that is something that should go fast
?id=009r5z4

  • Hash Fellow
Posted

You're right... that didn't make any sense. But I'm glad you're on top of it!

 

Does any of that fix the slowness of reports.animationmaster.com?  

Posted
1 hour ago, robcat2075 said:

You're right... that didn't make any sense. But I'm glad you're on top of it!

 

Does any of that fix the slowness of reports.animationmaster.com?  

It's step 1 in the fix. I'm just most likely done for the weekend. 

I will move reports to server 02 most likely next weekend. The data is already on the data server. But the site is on a server that is not part of the working cluster 

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